Refund and Return Policy
At FreshSattva, we are dedicated to ensuring your complete satisfaction with our SAUNF products.
1. Returns
If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a full refund or exchange. The product must be unopened and in its original packaging.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. Approved refunds will be processed within 7-10 business days to your original method of payment.
3. Return Process
To initiate a return, please contact our customer service at support@saunfiya.com with your order number and reason for return. We will provide you with detailed instructions on how to proceed.
4. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
5. Contact Us
If you have any questions about our Privacy Policy, please contact us at support@saunfiya.com.